FAQS

Q: Why sign up for this service?
A: Have you ever driven pass the gas station and said "I'll stop in the morning" and then morning comes and you've pressed snooze to many times? That's why!

Q: What areas do you service?
A: We service cities located in Dorchester, Berkeley Orangeburg and Charleston counties

Q: How often is the service provided?
A. Delivery is provided weekly and on designated days depending on your city

Q: What type of fuel do you all provide?
A: We source from our local fuel farm and you can choose from 87 or 93.

Q: Does the subscription included the fuel?
A: No, the cost of fuel is separate from the delivery fee and will be billed on the day of service

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Q: What is the cost of fuel?

A: Our prices change daily but average the same as the local stations in the area.

Q: What if one vehicle is not in the same location as my other vehicles?

A: The vehicles will have to be fueled based on our designated day in that area

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Q: I may not be available on my delivery day, do I get a refund?

A: We will make every effort to accommodate your schedule, unfortunately no refunds will be offered for a missed day that is of no fault of Fuel Flo.

Q: What if my day falls on a Holiday.

A: We will make every effort to squeeze you in on the following business day however it is not guaranteed. 

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Q: What Holidays do you recognize?

A: We recognize Juneteenth, Fourth of July, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day and New Year's Day.